Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
Daily from 7AM to 8PM. Last wash is at 6:45PM.
Yes, fully from open to close. We are a laundromat with full time customer service.
We are a coin op store but you can use credit or debit cards at our wash and fold service counter if you decide to drop off your clothes with us to do.
Our machines are coin-operated but you may use card at our wash and fold counter if you choose to leave it for us to do.
Our wash house is fully attended and always has at least one or more attendants to help you. If you have questions about how to operate a machine, just approach and ask one of our friendly staff.
Yes, we have big 6-load washers and jumbo size dryers.
Wash and Fold Questions
You can drop of your laundry during our store hours, daily from 7AM to 8PM.
Yes, 12 pounds.
We finish most orders within 24 hours or next day. Same-day is available if you drop off your laundry by noon.
We use premium detergents and softeners. You can upgrade to name brands like Tide, Gain, Down, Bounce, and more for a small upcharge.
Pickup and Delivery Questions
This service is available on-demand Monday through Saturday but driver pickup and delivery times may vary. We invite you to sign up and sign in to see available time slots. We are confident that you will find driver availabilities that align with your schedule.
Not much. It's a premium service for a practical price. Please see our pricing page for the current prices.
No, you do not have to be home. Please give us specific instructions on where a safe place would be to pick up or deliver your laundry. Upon delivery we will take a photo of your cleaned laundry and text it to you, so that you know that it was delivered.
If you don't specify, we typically hang the more formal items like collared shirts and slacks. Then we protect them in a clear plastic garment bag. We'll fold everything else and package it for your protection. Please let us know if you want something specific hung up.
We complete and return most of these orders next day.
Yes, 35 pounds.
